![]() Read using Surface with Windows Mixed Reality. You're connecting your headset to a Surface device.View the full list of recommended adapters here. If your PC doesn't have an HDMI port, you may need an adapter.If your PC has a dGPU, your headset needs to be plugged into the dGPU. Some Desktop PCs have both an integrated graphics processing unit (iGPU) and a discrete graphics processing unit (dGPU). You plugged in your HDMI cable to your iGPU HDMI port instead of your dGPU HDMI port for PCs that have both.Don't plug in your headset's USB cable next to a Bluetooth adapter because the resulting radio interference may negatively impact Bluetooth performance. You plugged in a bluetooth adapter next to your HMD's USB cable.Make sure that you plug in the USB 3.0 cable before plugging in the HDMI cable. You plugged in the HDMI cable before plugging in the USB 3.0 cable.Unless you purchased a device with integrated AKG headphones and dual-array microphone, like a Samsung HMD Odyssey headset, HP Reverb, or HP Reverb G2, you'll need headphones with a 3.5-mm audio jack. Make sure you aren't plugging into the HDMI in port! Connect headphones to your headset Identify the HDMI out port on your computer and plug in the headset's HDMI cable. Connect your headset to your PC's HDMI out port ![]() If you don't have enough open USB ports on your PC, you can use an AC-powered external USB 3.0 hub. Plug your headphones back into a USB power supply (Wait for 5 seconds). Press the power button on your headphones until the power off (Wait 30 seconds). To do this, follow these steps: Unplug your headphones. USB 3.0 ports have SS (Super Speed) written next to them. If you have Bose Headphones, like the Bose SoundSport Wireless that aren’t charging, a simple reset is the best solution. Identify the USB 3.0 port on your computer and plug in the USB cable. In this article Connect your headset to your PC's USB 3.0 port
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